Industry · Retail and e-commerce
Retail E-commerce Ecosystem
Challenge
Plan one connected customer and management ecosystem across mobile, web, and content operations.
Solution summary
Planned a connected ecosystem consisting of a mobile application, website uplift, and centralized CMS for managing products, customers, orders, content, and promotions.
My role
- Feature planning
- UX structure
- Mobile application scope
- Website improvement strategy
- CMS architecture
- Technical planning
Key deliverables
- Feature and module plan
- Mobile application scope
- Website uplift recommendations
- Centralized CMS architecture
- Phased technical roadmap



